fokusjitu Platform Privacy Notice

This page describes what we collect when you use fokusjitu and how we keep that data protected. We collect personal information when you open an account, verify your identity, deposit funds, and use our live-dealer tables, slots, sportsbook, and esports markets. Our data handling follows a simple principle: we gather only what is necessary for account security, payment processing, and regulatory compliance, and we do not share your information with third parties except where required by law or where you explicitly consent.

We at fokusjitu are transparent about data flows. Your national ID, proof of address, and payment details are used to verify your identity once. Your gameplay transactions (deposits, withdrawals, wagers) are logged for audit and fraud prevention. Your email and phone number are used for account recovery and support contact. We do not sell or rent your data, and we do not use it for marketing outside fokusjitu unless you agree.

Our services are available only where local law permits. By using fokusjitu, you acknowledge that your data may be processed across multiple jurisdictions and that you have read and understood this privacy notice.

What data we collect on fokusjitu

We collect account information when you register: your email address, a password you set, and your preferred language. We collect identity information during verification: your national ID number and expiry date, your full name as it appears on your ID, your date of birth, and your residential address. We collect payment information: the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), your account name at that provider, and your transaction history with fokusjitu.

We collect gameplay data: every deposit, withdrawal, live-dealer session, slot spin, sportsbook wager, and esports bet is logged with timestamps and amounts. We collect device and access information: your IP address, browser type, device type, and approximate location (country and region only, not street address). We use this information to detect fraud, prevent account sharing, and comply with regional gaming regulations.

We also collect support-related information: when you contact our team through in-app chat, email, or phone, we log your inquiry, our response, and any documents you upload (such as proof of payment or account recovery verification). This helps us provide consistent support across channels and track issue resolution.

Data retention note: We keep your account and transaction data for as long as your fokusjitu account is active. After account closure, we retain records for seven years to meet regulatory and tax obligations, then delete or anonymize.

How we use your data on fokusjitu

We use your identity information to verify your account once. This protects you from unauthorized access and protects fokusjitu from fraud and duplicate accounts. We use your payment information to process deposits and withdrawals through your chosen channel — mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank virtual accounts. Your payment name must match your verified fokusjitu account name; if it does not, our team may request clarification before completing the transaction.

We use your gameplay data to settle outcomes, calculate your account balance, and generate your transaction history. This data is also used for responsible operation: we monitor for unusual activity (rapid withdrawals, duplicate betting patterns, account transfers between devices) to flag potential fraud or account compromise. We do not use your gameplay data to target you with marketing or to build predictive models about your gaming preferences.

We use your IP address and device information to maintain platform security. If you access your fokusjitu account from an unusual location or device, we may send you an email alert or ask for additional verification. We also use this data to comply with regional gaming laws, which may require us to restrict access from certain jurisdictions.

Our third-party processors on fokusjitu

We share your data with the following third parties only to the extent necessary:

Payment processors: When you deposit or withdraw through online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, that provider receives your payment instruction, account name, and transaction reference. We do not control how those providers handle your data after the transaction is complete.
Live-dealer studios: When you join a live-dealer table on fokusjitu, the studio operator receives your username and session ID so you can view the broadcast. The studio does not receive your personal identity information or payment details.
Legal and regulatory bodies: Where required by law, we may disclose your information to government agencies, tax authorities, or anti-fraud organizations in your jurisdiction or ours.

We do not sell your data to advertisers, data brokers, or marketing companies. We do not use cookies to track you across other websites. Our fokusjitu website uses session cookies only to keep you logged in and to remember your language preference; these cookies expire when you close your browser.

Identity verification: We use your national ID and proof of address once to verify your account. This step protects account security and meets regulatory requirements.
Payment processing: We share payment details with your chosen provider (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to complete deposits and withdrawals.
Fraud detection: We use device, IP, and transaction data to detect unusual activity and protect your account from compromise.

Your rights and our fokusjitu commitments

You have the right to access your personal data. You can download your fokusjitu account information, transaction history, and support records through your account settings or by contacting our support team. You have the right to correct inaccurate data: if your name, address, or identity details are wrong, let us know and we will update them. You have the right to request deletion of your account and associated data, subject to our legal obligations to retain records for seven years.

We at fokusjitu commit to protecting your data through encryption, access controls, and regular security audits. Our servers may sit outside your jurisdiction (for example, in data centers across Southeast Asia), but we apply the same data-protection standards everywhere. We commit to notifying you within 30 days if your data is compromised by a security breach. We commit to never requiring you to disclose sensitive information (such as your full ID number or bank account credentials) through unsecured channels.

If you have privacy concerns or want to exercise your rights, contact our support team. You can reach us through in-app chat, email, or phone (English and local-language support available). Our team responds to most data-access and deletion requests within 15 business days. If you believe we have violated your privacy rights, you may lodge a complaint with your regional data-protection authority.

Our fokusjitu privacy notice may be updated from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting an updated notice on our platform. Your continued use of fokusjitu after an update constitutes acceptance of the new terms.

Our services are available only where local law permits. Users are responsible for verifying that their use of fokusjitu complies with their own jurisdiction's data-protection and privacy laws. We do not offer our services in jurisdictions where online gaming is prohibited.